Privacy Policy

Privacy Policy

At New Focus Commercial Cleaning, we’re committed to protecting the privacy of visitors to our website. Any information we collect about you is used to personalise and enhance the services that we provide.

We have the utmost respect for the confidentiality and privacy of the information you provide and strictly adhere to the Australian Privacy Principles.

If you wish to change your details at any time, you may do so by emailing us at

All information collected by New Focus Commercial Cleaning is protected and all customer data is secured against unauthorised access or use. We do not store any credit card information on our servers.

How We Store & Secure Your Information

Any information you enter on our website - such as your name, phone number, email address, address, feedback, email preferences, survey responses and customer support communication - can be stored and used at a later date.

We may use this information to provide you with direct marketing material, updates about our services or website or other relevant information. If you wish to stop receiving any such information you can let us know by unsubscribing at any time or emailing us directly.

Individual and company details will not be used for any other purpose or supplied to a third party (except where it is required by law, for goods or services that you have purchased, or to protect New Focus Commercial Cleaning copyright, trademarks and other legal rights).


Cookies are small files placed in your web browser to collect information about your online behaviour.

Our website makes use of cookies to analyse our website traffic and to assist us in providing a better user experience. These cookies may also be used to serve relevant ads to people who have visited our website through third party services such as Facebook and Google Ads.

Disclosure of Personal Information

New Focus Commercial Cleaning takes the privacy of our customers and website users very seriously. Your personal information may only be disclosed in the following circumstances:

  • To third parties where you consent to the use or disclosure.
  • Where required or authorised by law.

Third Parties

New Focus Commercial Cleaning does not sell or deal in personal customer information to third parties.


New Focus Commercial Cleaning takes the security, privacy and integrity of the personal information we collect extremely seriously. As such, we periodically update our security measures in line with current technologies and industry best practices.

Changes In Our Privacy Policy

New Focus Commercial Cleaning reserves the right to make amendments and changes to our Privacy Policy at any time. All modifications will be effective immediately upon our posting of the updated information on this website. Please return periodically to review our policy, and if you have any concerns or objections, you should not access or use our site.

Contact Us

We welcome your comments regarding our Privacy Policy. If you have any questions or issues about the policy or would like further information, please contact us via email at or on the phone at (08) 6244 5900.